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AI themes & sentiment (free text)

AI themes & sentiment (free text)

The results dashboard has an “AI themes & sentiment” card that summarizes the survey’s free-text answers with AI. Instead of reading every individual answer, you get a handful of recurring themes (a short label, roughly how many answers touch the theme, and its dominant tone), an overall sentiment split (share of positive, neutral and negative), and a short summary.

How it works. The card is button-triggered — the analysis runs only when you click “Analyze free-text answers”, because each run makes an AI call. Switching survey round or department resets the result, so you re-run it for the new selection. The result is cached per survey and department, so re-opening the same view doesn’t make a new call until the answers change.

Anonymity. The same anonymity threshold as the rest of the dashboard applies. Free-text answers are collected and sent to the AI model only when the filtered selection reaches the minimum group size; below the threshold nothing is shown and no text leaves the system. Only the answer texts themselves (with no sender — responses carry no identity) are sent as an aggregate input; no salary or other personal data is sent. The summary is aggregate and contains no verbatim quotes, so no single answer can be singled out.

Who sees it. Admins see the whole organization. A manager sees only their own part of the org tree (their node and below) — never another department’s answers. Employees do not reach the card.

AI provider. The analysis uses the organization’s configured AI provider (see “AI provider” in settings). This feature is optional and off by default.

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